Terms and Conditions

Welcome to RCall Services. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website or using our services, you agree to comply with and be bound by the following terms.

Introduction

RCall Services provides professional Business Process Outsourcing (BPO) and Digital Marketing services to clients worldwide. By using our website or purchasing our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our services.

Services

RCall Services offers services including but not limited to:

  • Customer support services

  • Call center and BPO solutions

  • Social media marketing

  • Search engine optimization (SEO)

  • Paid advertising management

  • Website creation and digital campaigns

We reserve the right to modify or discontinue any service without prior notice.

Client Responsibilities

Clients agree to:

  • Provide accurate and complete information required for service delivery

  • Respond to communication and approvals in a timely manner

  • Ensure that any materials provided do not violate any laws or third-party rights

  • Use our services only for lawful business activities

Payments and Billing

  • All services are provided based on agreed pricing and payment terms.

  • Payments must be made according to the invoice provided.

  • Failure to make payments may result in suspension or termination of services.

  • Fees paid for services are generally non-refundable unless stated otherwise in a written agreement.

Intellectual Property

All content, strategies, designs, and marketing materials created by RCall Services remain our intellectual property unless otherwise agreed in writing. Clients receive the right to use the deliverables after full payment is completed.

 Confidentiality

RCall Services respects the confidentiality of client information. We agree not to disclose sensitive business information provided by the client to third parties without consent, except where required by law.

Limitation of Liability

RCall Services will not be held responsible for:

  • Business losses, revenue loss, or data loss

  • Results that depend on external platforms such as search engines or social media algorithms

  • Delays caused by third-party services or client-side issues

All services are provided on a best-effort basis.

Service Termination

We reserve the right to terminate or suspend services if:

  • A client violates these terms

  • Illegal activities are detected

  • Payments are not completed

Clients may also terminate services with written notice according to the service agreement.

Third-Party Platforms

Digital marketing services may involve platforms such as search engines, advertising networks, and social media sites. RCall Services is not responsible for changes, policies, or downtime of these platforms.

Privacy

Use of our website and services is also governed by our Privacy Policy, which explains how we collect and use your information.

Changes to Terms

RCall Services may update these Terms and Conditions at any time. Updated versions will be posted on this page with a revised date.

Contact Information

If you have any questions about these Terms and Conditions, you can contact us:

RCall Services
Email: support@rcallservices.com
Website: www.rcallservices.com